Oracle Apps - Standard order fulfillment process

Following are the steps involved in the standard order process:



Step 1: Enter/Book an Order
·    In this stage, sales order information is entered into the Order Entry system, including such things as Customer Name, Ship to Address, Bill to Address, Order Type, Pricing Agreement, Customer Purchase Order Number, Order Date, Currency, Price list, etc.
·     Much of this information will default in from the Transaction Type, the Customer, or defaulting rules. Check the blog post for defaulting rules
·         When the Order Entry administrator has finished entering an order and is ready to make a commitment to the customer regarding the products, quantities, and scheduled shipment dates, he/she Books the order.


Step 2: Scheduling
·         In this stage, an order creates a requirement or a demand on inventory.
·   After the sales order is demanded successfully, it is visible in the manufacturing products, such as Inventory and MRP.
·         Demand can be created in the system on-line or in batch mode (Schedule Order API). Check the blog post for setup scheduling

Step 3: Pick Release
·         In this stage, eligible lines on an order are released for shipment.
·         These lines are grouped into batches and pick slips based on the release criteria used.
·         Printed pick slips are available to be used to pull products from inventory for the order.
·         Materials can be moved to a staging area for picking
·         Pick slips may be consolidated or used individually depending on the business need.
·     If any lines are backordered, the backordered quantity is available for release on another picking batch.

Step 4: Ship Confirm
·         In this stage, the quantity being shipped is entered for each released order line.
·         Each individual line can be completely or partially backordered or fully shipped.
·         Carrier, waybill numbers and freight cost are also captured for each pick slip.
·       Pack Slips, Bills of Lading, Mailing Labels and Commercial Invoices can be printed for a pick slip once the confirmation is complete.
·         The Inventory Interface sends shipping information to the Inventory module to update inventory balances and relieve demand after the shipment.

Step 5: Invoicing
·    The invoice interface sends all eligible, invoiceable lines to Accounts Receivable for invoicing.
·    Invoices can be created automatically if the Invoice Interface is set to run with AutoInvoice as a scheduled report set.

Step 6: Close Order
·      The Close Order work flow activity closes all order lines and orders that have completed all the prior steps in the order cycle.  An order will not close unless all the related lines are either closed or cancelled.